Delivery & Returns

DELIVERY

IRE - Free over €100, €6 under €100

Europe - Free over €100, €8 under €100

Rest of World - Free over €100, €10 under €100

Please allow 3-5 days for delivery (within uk) and 4-6 days for Europe and the rest of the world.  

BREXIT INFORMATION FOR UK ORDERS

At MONA we are working hard to make sure your orders aren’t impacted by Brexit. Any Duties & VAT based on your location are pre-paid by MONA for import to your country. Items will be shipped directly to you without you needing to contact customs and release your order. You will not have to pay anything extra upon arrival of your MONA pieces.

 

SALES TAXES AND DUTIES

For orders being shipped outside of the European Union (EU) and United Kingdom (UK), your order may be subject to import duties and taxes which are imposed once the package reaches the specified delivery country. Any additional charges for customs clearance must be paid by you (the customer) and MONA are unable to advise what they may be, please contact your local customs office for more information.

 

RETURNS

If you are not completely satisfied with your order MONA will be happy to offer an exchange or refund on any unworn, unwashed merchandise, with all labels intact and not removed, within 14 days of delivery. Archive Sale items are non-refundable. All refunds will be credited to your original payment method once the goods have been received and checked. 

We recommend that you retain proof of postage or use a secure, trackable means to return your order to us. MONA cannot be held responsible for items lost or damaged on return postage. 

Please contact info@monaswims.com to request a refund.